End Of Year Shipping Schedule

Dec 05, 2024

[Made to order]

(No plating, engraving, or natural stone options)

Orders placed by Friday, December 13th will be shipped before the end of the year.
Orders placed after Saturday, December 14th will be shipped in late January of next year.

(Plating and natural stone options available, Engraving option available

Orders placed by Monday, December 9th will be shipped before the end of the year.
Orders placed after Tuesday, December 10th will be shipped by mid-January next year.

[Products other than made-to-order products]

(No plating, engraving, or natural stone options)

Orders placed by Friday, December 27th will be shipped within the year. Orders placed after Saturday, December 28th will be shipped within five business days from Monday, January 6th of next year.

(Plating and natural stone options available, Engraving option available

Orders placed by Friday, December 13th will be shipped by the end of the year. Orders placed after Saturday, December 14th will be shipped by mid-January of next year.

Delivery methods and shipping fees

[Domestic Shipping]
Nekopos (Available only for selected items), Takkyubin Compact
Free shipping is available for orders over ¥9,000 (tax included).

[International Shipping]
Shipping method: EMS (Express Mail Service)
United States, Canada, Australia, New Zealand, Finland, France, Germany, Hungary, Netherlands, Poland, Spain, Sweden, Switzerland, United Kingdom, Ireland, Iceland, Czech Republic, Portugal, Malaysia, Singapore, Hong Kong, South Korea, Taiwan

Click here for more details.

Returns and exchanges

Returns and exchanges are only accepted for unused products. Please note that items that meet the following conditions cannot be exchanged.

Jewelry and accessories
Earrings / Products showing signs of use / Products with missing, damaged or soiled accessories (boxes, drawstring bags, etc.) / Pre-ordered products / Custom-ordered products / Made-to-order products / Products that have been customized or resized / Products that have been delivered more than 8 days ago

Clothing and other products
Products that show signs of use / Products that appear to have been washed / Products with odors, stains or scratches / Products with tags removed / Custom-ordered products / Products that have been delivered more than 8 days ago

Learn more

Eco-friendly initiatives

In consideration of resource conservation and the global environment, we are promoting paperless packaging, delivery notes (purchase details), and receipts, using recyclable materials wherever possible.

If you require a delivery note or receipt issued by our store, please write "delivery note requested" or "receipt requested" in the comments section of the order form.