Description Based On The Specified Commercial Transactions Act

Name of business operator

SWING JEWELRY

representative person

Tetsuya Fukushima

Location of business

〒227-0033
95-103 Kamoshidacho, Aoba Ward, Yokohama City, Kanagawa Prefecture

Business contact information

050-3577-9282
(We do not accept sales calls.)
For product inquiries, please visit the CONTACT page .
*Please note that we are closed on Saturdays, Sundays, and holidays for product production, shipping, and responding to inquiries.

Sales price

The sales price will be the displayed amount (displayed price/tax included).

Charges other than the product (shipping charges, fees, etc.)

postage
Kuroneko Yamato (Nekopos) 350 yen
Kuroneko Yamato (Takkyubin Compact) 700 yen

Payment Method

We accept Apple Pay, Google Pay, PayPal, Paidy, credit card payments, and bank transfers.
*As we use the above third-party payment service, we do not collect or store customer card information.

PayPal:
Payment can be completed with just the ID and password registered with PayPal. Payments can be made more securely without disclosing your sensitive card information to the store. To open a PayPal account, select PayPal as your payment method and enter the required information.
https://www.paypal.com/jp/

Paidy:

• This payment method can be used with just an email address and mobile phone number. No prior registration or credit card is required.
• No matter how many times you shop in a month, you will only pay once the following month. Your monthly usage amount will be confirmed on the 1st of the following month and you will be notified by email and SMS.
• The following payment methods are available.
  Direct debit (payment fee: free)
  Convenience store ( payment fee: 356 yen including tax )
  Bank transfer ( fees vary depending on the financial institution )
  https://paidy.com

Product delivery time

In-stock items will usually be shipped within 5 business days, but made-to-order items may take up to 4 weeks.
Please check the product page before placing your order. If you have any questions, please feel free to contact us via the CONTACT page .

Order cancellations and changes

Once your order has been processed, it cannot be cancelled or changed. Please be sure to check the product, size, etc. carefully before placing your order.

Returns and exchanges

If you receive a defective product or a product different from the one you ordered:
Please contact us via the CONTACT page within 7 days of receiving the product. We will handle returns and exchanges.
* Returns are accepted within 14 days from the date of delivery.

[Returns and exchanges at the customer's convenience]
Returns and exchanges are only accepted for unused products. Please contact us via the CONTACT page within 7 days of receiving the product.
Please return the product within 14 days of receiving it.

Please note that items that meet the following conditions cannot be exchanged.

• Earrings (for hygiene reasons, they cannot be replaced)
• Products showing signs of use
• Products with missing, damaged, or soiled accessories (box, drawstring bag, etc.)
• Pre-order items
• Made-to-order products
• Customized and resized products
• Products that have been delivered more than 8 days ago

Incorrect shipping address

If your package is returned due to an incorrect or incomplete address entered by the customer, or if you have moved, the shipping costs for re-delivery will be borne by the customer.